Refund Policy

7-day money-back guarantee

We want you to feel confident in your reading. If you're not satisfied with your premium subscription, you can request a full refund within 7 days of your first purchase — no questions asked.

How to request a refund

Email hello@ziggurathoroscope.com from the email associated with your subscription. Include the date of purchase. Refunds are processed within 5 business days back to your original payment method.

After 7 days

After the 7-day window, subscriptions are non-refundable, but you can cancel at any time and you will not be billed again. You retain access for the remainder of the current billing period.

Renewal charges

If a renewal charge was unexpected and you did not actively use the Service in the new billing period, contact us — we review these on a case-by-case basis and often grant a refund.

How to cancel

Cancel anytime by emailing us, or by using the customer portal link in your welcome email. Cancellation stops future charges; it does not retroactively refund completed periods (except under the 7-day guarantee above).

Notice to operator:Stripe's rules and your card processor's rules may impose additional refund obligations. Verify with counsel before scale.